Last updated: February 26, 2026
1. Operator
This Refund Policy applies to the SpamGuard service operated by palette box. All payments are processed through Paddle.com (Merchant of Record).
2. 30-Day Money-Back Guarantee
SpamGuard offers a 30-day unconditional money-back guarantee. If you request a refund within 30 days of your payment date, you will receive a full refund regardless of the reason.
3. Refund Process
- Request a refund via the contact email below
- Refund will be processed through Paddle to your original payment method
- Refund completion takes 5-10 business days depending on payment method
4. Subscription Cancellation
You can cancel your subscription at any time from the billing management page in your dashboard. After cancellation, you can continue using the Service until the end of the current billing cycle. No further charges will be made.
5. Contact
For refund inquiries, please contact us at the email below.
Email: extinctictworld@gmail.com